Case Study #7 - Lean Inception Services for Opportunity Decision Support Project

Lean Inception Services for Opportunity Decision Support Project 


Fusion offers many project services – project strategy development, agile program management and delivery, root cause analysis, agile project reviews, change readiness and business improvement. One other service which has been successful over the past couple of years is Lean Inception services for early project framing and product design thinking.

Fusion was asked to deliver a project inception process for a major commercial project for a multi-national oil and gas company. The project’s intent was to dramatically improve the organisation’s capability in assessing asset and production opportunities through a complex decision support process. As the process was multi-functional team handoffs, data lineage, case workflow and version control were cumbersome, time consuming and error prone.

The Fusion inception process allowed the product (case management application) and its surrounding processes to be defined and agreed by all parties, users and IT. A Lean approach makes the inception process more effective focusing the process on the users and how they interact with the product and strive to achieve their goals, i.e. complete a revenue forecast or finalise costings. This case study was different in the process being more case workflow in nature and therefore more feature centric, rather than user persona centric.

Following a feature discovery process, features were mapped into a sprint plan and MVPs agreed upon. The IT development team, involved in the entire process, were able to move rapidly into a prototyping or production development phase.

Many collateral benefits arise with the cross-functional team alignment and camaraderie being the most significant ones.


  • Bathurst Resources

    The team at Fusion successfully assisted Bathurst in selecting and implementing a new ERP for its coal business. The excellent technical support and project management supplied by Nick and the team led to the project being awarded “implementation of the year” by the ERP vendor
    – Tim Manners, CFO
  • Panoramic Resources

    Fusion Consulting were engaged to define our requirements and to manage a comprehensive review for a “fit-for-purpose” integrated management platform (HSEQ, Risk, Doc Mgmt, Project and Contractor Mgmt). They were completely independent and led a great process. Great job Nick and team.
    - Trevor Eton, CFO
  • Parkerville

    Nick Gray and his team were very good to work with and I believe that we benefitted greatly from their involvement with us. Their work displayed a good combination of the industry knowledge and expertise that we needed with a sound appreciation of the organisation’s concerns and operating environment.
    - Warren Green, Director Corporate Services
  • St George Bank

    Nick and Fusion team have done a very good job in the Change space and their involvement has been a key factor in the overall success of the changes we have implemented in Asgard
    - Ross Anderson, Enterprise AML/CTF Program Business Leader
  • 1
  • 2
  • 3
  • 4